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SMS Known Issues and Alerts

Known Issues - Description - Temporary Fix
(Potential update coming July 2014 to address most of these)
  1. Clearances are Wrong: Within a Report on the Review Form the Clearances are miscoded. Temporary Fix? If you need to update the clearances they are properly coded on the Inventory>Clearances Form. Update them there.

  2.  Other People's Bridges are showing up: We know that and are working to correct this issue. Temporary fix: We have temporarily removed the ability to create or retire bridges. Once this issue is resolved you will have the ability to create and retire bridges and you should not see other entities bridges.

  3.  The Field Report has mapping errors: Known errors include "Edge of Slab" condition rating not showing up, Structure Type not showing up, Sufficiency Rating not showing up, Page Footer "Inspection Date" is actually the Report Creation Date, Inspector Name, Inspection Date, Reviewer Name and Review Date have been blank or are showing the previous inspection. Temporary Fix: Code these items in SMS and they will eventually show up on the printed report. For example, when a reviewer selects "Approve Final Report" the date they select that button is saved in the database it is just not displayed on the PDF print out.

  4.  Forms Hide Randomly Within a report. Temporary fix, select F5 or 'refresh' until it is available.

  5.  Cannot use Multi-Photo Uploader because of a "Maintenance Agreement" expiration. Temporary Fix: Upload photos one at a time.

  6.  Error occured in Updateservice.Update: The server method 'Update' failed, this indicates a time delay between your update and the website's update. Temporary Fix: Select 'OK' and continue working.

  7.  Quantities do not match the Inspection Manual: Updates will be made to the quantity equations and the text to match the manual. Temporary Fix: Make the inventory shortcuts and/or Total Quantity values match the manual i.e. what these quantities will be after the label is changed.

  8.  Concrete Frames are not Displaying Superstructure Slab. Temporary Fix: Code Beams/Girders with the condition rating. Next annual inspection when this is corrected move this rating to the 'slabs' rating.

  9.  Latest Inspection Comments are Not displayed in the "Historical Comments". Temporary Fix: ODOT employees use the spreadsheet of inspection comments on the ODOT shared server (O:\BRIDGES\Bridge Inspectors\Inspection Report Comments). These can be copied and pasted in to the appropriate fields.

  10.  Culvert Scour ratings do not match what was coded: this is a problem with the CEAO txt file uploader therefore it only affects users of the CEAO software. Temporary Fix: users must verify the scour rating for Culverts and update it accordingly.

  11.  Error Messages are wrong: There are no fatal errors stopping the inspection process. Inventory items 207 and 208 are backward. Temporary Fix: Do not use the errors for now. Ensure inspection dates and condition ratings are correct.
Should you discover more issues that affect your ability to input inspection and inventory information please "Email SMS". Thank you for your patience in this transition.