The Ohio Department of Transportation has a large and very significant responsibility. We are charged with protecting the enormous investment the people of Ohio have made in their transportation system through the decades. We are also charged with improving and enhancing that system.
ODOT's Mission, Vision and Guiding Principles are the foundation of the department’s Strategic Plan to achieve 'Excellence in Government', and our Critical Success Factors (CSF) provide us with definitive and quantitative answers to the question, “How are we doing?”
Having understandable, repeatable and periodic reporting on the CSF metrics allows us to identify areas of needed improvement and areas of excellence. It also provides the tools we use to set goals, adjust priorities, establish best practices, develop policy and celebrate outstanding achievements.
Please review the material below for more details on how we gauge the state of our transportation system, the quality of our organization and how we're performing towards our goals over time.